Crisis Management

CRISIS MANAGEMENT TRAINING


If a critical incident occurs, the management team needs to be prepared to deal with it. Our Crisis Management Team (CMT) Training program focuses on learning and development through instruction and simulations in a feedback loop. The members of the CMT develop their understanding of their role in the team and build confidence in themselves and the team. We design the exercise to the specific organization to ensure that the context of the organization is considered and that the challenges in the exercise are realistic and meaningful. 

The exercise is based on the crisis management plans of the organization and in the context of the exercise the focus is on developing the individual team member in their role as well as the cooperation in the team.


After the exercise, Travel&Risk provides a written report suggesting optimizations of CMT plans and procedures.

A MIX OF THEORY AND SIMULATION

PART 1: THEORETICAL FOUNDATION

  • Basic elements of crisis management
  • Roles and responsibilities in a Crisis Management Team
  • Your crisis management plan
  • Handling a crisis: Resource handling; Communication with media and relatives, Stress handlin

PART 2: SIMULATION OF CRITICAL INCIDENT

  • Desktop execise simulating a potential critical incident in your organization
  • 3 modules with short feedback session after each module.
  • 1. Module: The crisis develops and CMT is activated
  • 2. Module: Handling of the crisis
  • 3. Module: The crisis is resolved, oral evaluatio

"A big thank you for an incredibly interesting, exciting, and rewarding course. You are truly top professionals, and I can only give my highest recommendations.


I hope that more of my traveling colleagues will have the chance to learn and experience these important topics."


Johnny Mortensen, Blue Water Shipping

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